Rack::Timeout is middleware, which aborts requests that have been running for longer than a specified timeout. Rack::Timeout is not a solution to the problem of long-running requests, it is a debug and remediation tool. Developers should track rack-timeout's data and address recurring instances of particular timeouts, for example, by refactoring code so it runs faster or offsetting lengthy work to happen asynchronously. WWW: https://github.com/heroku/rack-timeout