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-
- <div class="section" id="troubleshooting">
-<span id="troubleshoot"></span><h1>Troubleshooting<a class="headerlink" href="#troubleshooting" title="Permalink to this headline">¶</a></h1>
-<div class="section" id="trace-logging">
-<span id="id1"></span><h2>Trace logging<a class="headerlink" href="#trace-logging" title="Permalink to this headline">¶</a></h2>
-<p>Most programs using MIT krb5 1.9 or later can be made to provide
-information about internal krb5 library operations using trace
-logging. To enable this, set the <strong>KRB5_TRACE</strong> environment variable
-to a filename before running the program. On many operating systems,
-the filename <tt class="docutils literal"><span class="pre">/dev/stdout</span></tt> can be used to send trace logging output
-to standard output.</p>
-<p>Some programs do not honor <strong>KRB5_TRACE</strong>, either because they use
-secure library contexts (this generally applies to setuid programs and
-parts of the login system) or because they take direct control of the
-trace logging system using the API.</p>
-<p>Here is a short example showing trace logging output for an invocation
-of the <a class="reference internal" href="../user/user_commands/kvno.html#kvno-1"><em>kvno</em></a> command:</p>
-<div class="highlight-python"><div class="highlight"><pre>shell% env KRB5_TRACE=/dev/stdout kvno krbtgt/KRBTEST.COM
-[9138] 1332348778.823276: Getting credentials user@KRBTEST.COM -&gt;
- krbtgt/KRBTEST.COM@KRBTEST.COM using ccache
- FILE:/me/krb5/build/testdir/ccache
-[9138] 1332348778.823381: Retrieving user@KRBTEST.COM -&gt;
- krbtgt/KRBTEST.COM@KRBTEST.COM from
- FILE:/me/krb5/build/testdir/ccache with result: 0/Unknown code 0
-krbtgt/KRBTEST.COM@KRBTEST.COM: kvno = 1
-</pre></div>
-</div>
-</div>
-<div class="section" id="list-of-errors">
-<h2>List of errors<a class="headerlink" href="#list-of-errors" title="Permalink to this headline">¶</a></h2>
-<div class="section" id="frequently-seen-errors">
-<h3>Frequently seen errors<a class="headerlink" href="#frequently-seen-errors" title="Permalink to this headline">¶</a></h3>
-<ol class="arabic simple">
-<li><a class="reference internal" href="#init-creds-etype-nosupp"><em>KDC has no support for encryption type while getting initial credentials</em></a></li>
-<li><a class="reference internal" href="#cert-chain-etype-nosupp"><em>credential verification failed: KDC has no support for encryption type</em></a></li>
-<li><a class="reference internal" href="#err-cert-chain-cert-expired"><em>Cannot create cert chain: certificate has expired</em></a></li>
-</ol>
-</div>
-<div class="section" id="errors-seen-by-admins">
-<h3>Errors seen by admins<a class="headerlink" href="#errors-seen-by-admins" title="Permalink to this headline">¶</a></h3>
-<ol class="arabic simple" id="prop-failed-start">
-<li><a class="reference internal" href="#kprop-no-route"><em>kprop: No route to host while connecting to server</em></a></li>
-<li><a class="reference internal" href="#kprop-con-refused"><em>kprop: Connection refused while connecting to server</em></a></li>
-<li><a class="reference internal" href="#kprop-sendauth-exchange"><em>kprop: Server rejected authentication (during sendauth exchange) while authenticating to server</em></a></li>
-</ol>
-<hr class="docutils" id="prop-failed-end" />
-<div class="section" id="kdc-has-no-support-for-encryption-type-while-getting-initial-credentials">
-<span id="init-creds-etype-nosupp"></span><h4>KDC has no support for encryption type while getting initial credentials<a class="headerlink" href="#kdc-has-no-support-for-encryption-type-while-getting-initial-credentials" title="Permalink to this headline">¶</a></h4>
-</div>
-<div class="section" id="credential-verification-failed-kdc-has-no-support-for-encryption-type">
-<span id="cert-chain-etype-nosupp"></span><h4>credential verification failed: KDC has no support for encryption type<a class="headerlink" href="#credential-verification-failed-kdc-has-no-support-for-encryption-type" title="Permalink to this headline">¶</a></h4>
-<p>This most commonly happens when trying to use a principal with only
-DES keys, in a release (MIT krb5 1.7 or later) which disables DES by
-default. DES encryption is considered weak due to its inadequate key
-size. If you cannot migrate away from its use, you can re-enable DES
-by adding <tt class="docutils literal"><span class="pre">allow_weak_crypto</span> <span class="pre">=</span> <span class="pre">true</span></tt> to the <a class="reference internal" href="conf_files/krb5_conf.html#libdefaults"><em>[libdefaults]</em></a>
-section of <a class="reference internal" href="conf_files/krb5_conf.html#krb5-conf-5"><em>krb5.conf</em></a>.</p>
-</div>
-<div class="section" id="cannot-create-cert-chain-certificate-has-expired">
-<span id="err-cert-chain-cert-expired"></span><h4>Cannot create cert chain: certificate has expired<a class="headerlink" href="#cannot-create-cert-chain-certificate-has-expired" title="Permalink to this headline">¶</a></h4>
-<p>This error message indicates that PKINIT authentication failed because
-the client certificate, KDC certificate, or one of the certificates in
-the signing chain above them has expired.</p>
-<p>If the KDC certificate has expired, this message appears in the KDC
-log file, and the client will receive a &#8220;Preauthentication failed&#8221;
-error. (Prior to release 1.11, the KDC log file message erroneously
-appears as &#8220;Out of memory&#8221;. Prior to release 1.12, the client will
-receive a &#8220;Generic error&#8221;.)</p>
-<p>If the client or a signing certificate has expired, this message may
-appear in <a class="reference internal" href="#trace-logging">trace_logging</a> output from <a class="reference internal" href="../user/user_commands/kinit.html#kinit-1"><em>kinit</em></a> or, starting in
-release 1.12, as an error message from kinit or another program which
-gets initial tickets. The error message is more likely to appear
-properly on the client if the principal entry has no long-term keys.</p>
-</div>
-<div class="section" id="kprop-no-route-to-host-while-connecting-to-server">
-<span id="kprop-no-route"></span><h4>kprop: No route to host while connecting to server<a class="headerlink" href="#kprop-no-route-to-host-while-connecting-to-server" title="Permalink to this headline">¶</a></h4>
-<p>Make sure that the hostname of the slave (as given to kprop) is
-correct, and that any firewalls between the master and the slave allow
-a connection on port 754.</p>
-</div>
-<div class="section" id="kprop-connection-refused-while-connecting-to-server">
-<span id="kprop-con-refused"></span><h4>kprop: Connection refused while connecting to server<a class="headerlink" href="#kprop-connection-refused-while-connecting-to-server" title="Permalink to this headline">¶</a></h4>
-<p>If the slave is intended to run kpropd out of inetd, make sure that
-inetd is configured to accept krb5_prop connections. inetd may need
-to be restarted or sent a SIGHUP to recognize the new configuration.
-If the slave is intended to run kpropd in standalone mode, make sure
-that it is running.</p>
-</div>
-<div class="section" id="kprop-server-rejected-authentication-during-sendauth-exchange-while-authenticating-to-server">
-<span id="kprop-sendauth-exchange"></span><h4>kprop: Server rejected authentication (during sendauth exchange) while authenticating to server<a class="headerlink" href="#kprop-server-rejected-authentication-during-sendauth-exchange-while-authenticating-to-server" title="Permalink to this headline">¶</a></h4>
-<p>Make sure that:</p>
-<ol class="arabic simple">
-<li>The time is synchronized between the master and slave KDCs.</li>
-<li>The master stash file was copied from the master to the expected
-location on the slave.</li>
-<li>The slave has a keytab file in the default location containing a
-<tt class="docutils literal"><span class="pre">host</span></tt> principal for the slave&#8217;s hostname.</li>
-</ol>
-</div>
-</div>
-</div>
-</div>
-
-
- </div>
- </div>
- </div>
- </div>
- <div class="sidebar">
- <h2>On this page</h2>
- <ul>
-<li><a class="reference internal" href="#">Troubleshooting</a><ul>
-<li><a class="reference internal" href="#trace-logging">Trace logging</a></li>
-<li><a class="reference internal" href="#list-of-errors">List of errors</a><ul>
-<li><a class="reference internal" href="#frequently-seen-errors">Frequently seen errors</a></li>
-<li><a class="reference internal" href="#errors-seen-by-admins">Errors seen by admins</a><ul>
-<li><a class="reference internal" href="#kdc-has-no-support-for-encryption-type-while-getting-initial-credentials">KDC has no support for encryption type while getting initial credentials</a></li>
-<li><a class="reference internal" href="#credential-verification-failed-kdc-has-no-support-for-encryption-type">credential verification failed: KDC has no support for encryption type</a></li>
-<li><a class="reference internal" href="#cannot-create-cert-chain-certificate-has-expired">Cannot create cert chain: certificate has expired</a></li>
-<li><a class="reference internal" href="#kprop-no-route-to-host-while-connecting-to-server">kprop: No route to host while connecting to server</a></li>
-<li><a class="reference internal" href="#kprop-connection-refused-while-connecting-to-server">kprop: Connection refused while connecting to server</a></li>
-<li><a class="reference internal" href="#kprop-server-rejected-authentication-during-sendauth-exchange-while-authenticating-to-server">kprop: Server rejected authentication (during sendauth exchange) while authenticating to server</a></li>
-</ul>
-</li>
-</ul>
-</li>
-</ul>
-</li>
-</ul>
-
- <br/>
- <h2>Table of contents</h2>
- <ul class="current">
-<li class="toctree-l1"><a class="reference internal" href="../user/index.html">For users</a></li>
-<li class="toctree-l1 current"><a class="reference internal" href="index.html">For administrators</a><ul class="current">
-<li class="toctree-l2"><a class="reference internal" href="install.html">Installation guide</a></li>
-<li class="toctree-l2"><a class="reference internal" href="conf_files/index.html">Configuration Files</a></li>
-<li class="toctree-l2"><a class="reference internal" href="realm_config.html">Realm configuration decisions</a></li>
-<li class="toctree-l2"><a class="reference internal" href="database.html">Database administration</a></li>
-<li class="toctree-l2"><a class="reference internal" href="lockout.html">Account lockout</a></li>
-<li class="toctree-l2"><a class="reference internal" href="conf_ldap.html">Configuring Kerberos with OpenLDAP back-end</a></li>
-<li class="toctree-l2"><a class="reference internal" href="appl_servers.html">Application servers</a></li>
-<li class="toctree-l2"><a class="reference internal" href="host_config.html">Host configuration</a></li>
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-<li class="toctree-l2"><a class="reference internal" href="pkinit.html">PKINIT configuration</a></li>
-<li class="toctree-l2"><a class="reference internal" href="otp.html">OTP Preauthentication</a></li>
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-<li class="toctree-l2"><a class="reference internal" href="enctypes.html">Encryption types</a></li>
-<li class="toctree-l2"><a class="reference internal" href="https.html">HTTPS proxy configuration</a></li>
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-<li class="toctree-l2"><a class="reference internal" href="../mitK5defaults.html">MIT Kerberos defaults</a></li>
-<li class="toctree-l2"><a class="reference internal" href="env_variables.html">Environment variables</a></li>
-<li class="toctree-l2 current"><a class="current reference internal" href="">Troubleshooting</a><ul class="simple">
-</ul>
-</li>
-<li class="toctree-l2"><a class="reference internal" href="advanced/index.html">Advanced topics</a></li>
-<li class="toctree-l2"><a class="reference internal" href="various_envs.html">Various links</a></li>
-</ul>
-</li>
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-<li class="toctree-l1"><a class="reference internal" href="../plugindev/index.html">For plugin module developers</a></li>
-<li class="toctree-l1"><a class="reference internal" href="../build/index.html">Building Kerberos V5</a></li>
-<li class="toctree-l1"><a class="reference internal" href="../basic/index.html">Kerberos V5 concepts</a></li>
-<li class="toctree-l1"><a class="reference internal" href="../formats/index.html">Protocols and file formats</a></li>
-<li class="toctree-l1"><a class="reference internal" href="../mitK5features.html">MIT Kerberos features</a></li>
-<li class="toctree-l1"><a class="reference internal" href="../build_this.html">How to build this documentation from the source</a></li>
-<li class="toctree-l1"><a class="reference internal" href="../about.html">Contributing to the MIT Kerberos Documentation</a></li>
-<li class="toctree-l1"><a class="reference internal" href="../resources.html">Resources</a></li>
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